What is the L5 Remote?
The L5 Remote is an accessory and app that turns your iPhone, iPad or iPod touch into a universal remote control. You can use it to control your TV, cable, DVD, DVR, and most home entertainment and home automation devices that come with an IR remote.
Is it easy to set up the L5 Remote?
Yes — just design the remote you want by dragging and dropping the buttons, sizing them, and naming them. To activate each button, just point the original remote at the L5 Remote, pressing the button you want to activate, and then the corresponding button on the original remote. Repeat until all the buttons are activated. The app clearly steps you through the process.
Does the L5 Remote work with my iOS device?
Yes — the L5 Remote works with all iOS devices, which includes all iPhone, iPad, and iPod touch models running iOS 3.1.3 or later. If necessary, iOS can be updated through iTunes on your computer.
Will the L5 Remote work with my entertainment devices?
Yes — the L5 Remote works with virtually all home entertainment and other IR devices. Our goal is to be compatible with them all. If you find a device that doesn’t work, in most cases we will find a solution within 24 hours. Search to the L5 Forum for compatibility reports.
Can I program the L5 Remote by downloading codes from the internet?
Yes — Though the L5 Remote is primarily a learning remote, it also has an online database to transfer, share, and backup remotes. If the dog ate the original remote, check the cloud, and it’ll probably be online for download.
Does the L5 Remote support macros so I can press one button to transmit a sequence of commands?
Yes — and it’s simple to do. Activate the buttons you want in the macro, tap the macro button you want to make, then tap the buttons to add to the macro sequence. Move the slider if you want to add a delay.
Where can I download the L5 Remote User Guide?
Download the instructions here, or tap the (?) icon within the app.
Where can I find more information?
The L5 Forum is the quickest and most complete resource for getting answers to your questions.
Can I transfer the remotes from iOS device to another?
Yes — tap the cloud icon in the app to upload and download remotes.
How many devices can I control using the L5 Remote?
You can create hundreds of remotes on the L5 Remote.
Can I try it before I buy it?
Yes — download the L5 Remote app free from the App Store, and design the remotes you want. When you’re happy with your designs, connect the accessory to control your home entertainment devices.
How long will it take for my order to arrive?
Orders received before 1pm EST (-5 GMT) are shipped the same day. Domestic orders are sent by First Class Mail, and reach most parts of the US in 2-3 days. International orders are shipped by USPS International First Class Mail, and arrive in 2-10 business days. You will receive an order confirmation and tracking number when your product is shipped. This tracking number does not provide real-time tracking like FedEx. It lets us know then the package arrives. If you need faster shipment, please order from one of our resellers.
What can I do to help L5?
If you like the product, please write a 5-star review on iTunes, Amazon, Buy.com, B&H, and the other retail sites.
Does the L5 Remote have “Activities” like the Logitech Harmony universal remote?
Yes — you can make as many activities as you want, and name them Watch TV, Watch DVD, and so on.
What is the range for the L5 Remote?
The L5 Remote will transmit from about 30 feet, depending on the reflective surfaces in the room, and the sensitivity of the IR receiver.
Can I use the L5 Remote in my country?
The L5 Remote will work worldwide, and has been tested and certified to comply with international regulatory standards.
Can I use the L5 Remote in more than one room?
Yes — the app allows you to set up multiple remotes, in several rooms, or grouped however you want.
What do I do if my remote wont work?
First, make sure you’re assigning from an IR remote. The L5 Remote will not work with garage door openers, Bluetooth devices like Sony PS3, or RF remotes. IR remotes are line-of-sight, and have an LED or plastic window pointed toward the TV. Move away from all sources of IR interference like bright sunlight, florescent lights, and especially the TV. Point the original remote at the front of the L5 Remote, about 6″ away, and press the button. If it still doesn’t work, email us the brand and model and we’ll investigate. The L5 Remote app contains a cloud upload/download feature so that codes that cannot be assigned can be downloaded. One way or another, we’ll make it work. More information is available on the L5 Forum.
Will the L5 Remote work with Playstation 3?
Sony Playstation 3’s remote is a Bluetooth (radio) device. However there are manufacturers of converters that will allow the L5 Remote to work. Even though both the iPhone and PS3 have Bluetooth, developers do not have access to the features necessary to make them work together.
How do I get the screen to rotate?
The screen rotates automatically when the accessory is plugged in. You can lock the screen in the upright position by selecting L5 Remote in the iPhone Settings app.
When does the L5 Remote update the firmware?
The firmware is updated when you update the app. However, there is an iOS feature that causes the firmware to reinitialize each time you reboot your iPhone. This does not hurt anything, and most users reboot infrequently.
Will the L5 Remote open my garage door or interfere with my cell phone?
No — garage door openers and cell phones use radio waves, which do not interact with IR devices.
Is there an L5 Remote for Android?
No — only the iOS platform is currently supported.
Who is most likely to want/use/need the L5 Remote?
The L5 Remote is perfect for iPhone, iPad and iPod touch users who want to replace several cluttered and confusing remotes with one simple solution.
What is the warranty period?
The L5 Remote comes with a 1 year limited warranty. We stand behind the quality of our products. See the Support section for Warranty and Service details.
Is the L5 Remote authorized by Apple?
While the L5 Remote has been designed specifically for Apple products, and it has been certified to meet Apple’s performance standards, Apple is not responsible for its operation.
Will the accessory drain the iPhone batteries?
No — each transmission uses a tiny bit of power for a fraction of a second. Under continuous use, it would take the accessory 2 months to drain the battery. However, the display backlight will use the same power as any other app.
Can someone take control of a TV in a public place such as a bar or restaurant?
Yes — you could always use a universal remote control to take control of someone else’s TV. This just makes it more convenient. Please act responsibly.